Hours: 9:30am - 3:30pm Fri/Sat - Seasonal
Pay: Pay: £13.98 per hour
Application deadline: 13/08/2026
We’re looking for a friendly, organised and professional Office & Visitor Services Assistant to join our seasonal team.
Working at the heart of Manorafon Farm Park, you’ll play an important role in delivering outstanding visitor service while supporting the smooth day-to-day running of our office. From answering enquiries and assisting visitors to coordinating internal communications and maintaining our payment points, you’ll help ensure every day runs efficiently.
If you enjoy helping people, communicating with confidence and being part of a busy, supportive team, we’d love to hear from you.
Key Responsibilities
· Deliver outstanding customer service to visitors before, during and after their visit.
· Respond to emails promptly and professionally.
· Answer telephone calls and assist with visitor enquiries.
· Handle internal communications, ensuring messages are passed on accurately and efficiently.
· Assist with bookings, ticket enquiries and general office administration.
· Maintain payment points, ensuring tills and card machines are prepared and operating correctly.
· Support the wider management team with day-to-day administrative tasks.
· Help ensure the office operates efficiently throughout each operating day.
Essential Requirements
· Fluent Welsh speaker.
· Excellent customer service and communication skills.
· Previous experience in a customer service role.
· Organised, reliable and able to multitask.
· Confident using computers and willing to learn new systems.
· Professional, friendly and approachable.
Previous office or administrative experience would be an advantage but is not essential.
Working Pattern
Fridays & Saturdays 9:00am – 3:30pm
Operating Seasons
15 March – 31 August
1 October – 23 December
Additional casual hours may be available within our Visitor Admissions Team during busy periods, school holidays and special events.
Pay: £13.98 per hour