Farm Park FAQs

Yes, you can park for free in our car park. There is a height restriction of 210cm.

Prebooking tickets is advised (especially for our events as these often sell out!). With our online ticket booking system you can save money on tickets and guarantee your entry.

Simply get in touch with us as soon as possible, and we will do what we can to help. Unfortunately, we cannot issue any refunds for cancellations. We cannot guarantee that we can change the date or time of your visit, however we will make all reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit.

No, instead we operate a dynamic pricing plan that provides savings during off-peak times.

All children under 16 years of age must be accompanied by an adult (18 years +)

Accessibility at Manorafon Farm Park

Please note that pathways throughout Manorafon Farm Park are surfaced with loose gravel. While most visitors using mobility aids or pushchairs manage without issue, we understand it may present challenges for some.

Due to planning restrictions, we are unable to surface the pathways with tarmac or concrete. Additionally, please be aware that the dinosaur trails include sloped areas.

Disabled or less able visitors pay the day rate suitable to who they are, but they are entitled to a registered carer to enter with them with a Carers ticket (50% off the full ticket price). You must be accompanying the person you care for to use a Carers ticket.

You will need to provide one of the following on the day of your visit:
1) Carers allowance letter dated within the last 12 months ALONG with photographic ID
2) A valid Care agency photographic ID
3) A valid Access Card for the person you are accompanying depicting the +1 personal support symbol

Not eligible form of proof:

• DLA letter
• PIP letter
• Blue Badge
• Anything else not listed in our accepted forms of proof

At Manorafon Farm we have got plenty of hand wash stations, each with warm water, antibacterial soap and hand towel. Around the farm you will find hand washing facilities available near each animal contact area, and plenty of basins by the toilets too. Please supervise the washing of your children’s hands immediately after leaving an animal contact area, before eating and drinking and after touching footwear. Please note that sanitising hand gels do not provide adequate protection alone. They are not a substitute for thorough hand washing but can be of value if used as an additional measure.

Pregnant women should avoid contact with newborn lambs and goat kids, and like all other visitors, ensure that they wash their hands frequently with warm water and antibacterial soap. If you have any queries, please ask a member of staff.

Smoking is not permitted on site.

We always have qualified first aiders on site. Please notify a member of staff if you require any assistance.

Unfortunately, we cannot allow dogs into the farm park with the exception of assistance dogs. Please do not leave dogs in your car under any circumstances.

Assistance Dogs:

You must pre-book your assistance dog in prior to arrival by emailing farm-park@manorafon.co.uk with evidence of your dog’s training e.g. ADUK ID booklet.
Your dog must be well trained and mitigate your disability.
Dogs and our animals can react and cause stress to each other – so we ask that if you notice any behavioural changes of concern, to move to another area.

Assistance dogs will display the following behaviour:

• Will not wander freely around the premises
• Will sit or lie quietly on the floor next to their owner
• Always under control, for example, they will not jump up, or approach other guests
• Dogs must remain calm and quiet and at least 2 metres away from any animal enclosure boundaries for the welfare of our animals.
• Are unlikely to foul in a public place
• Once access has been granted, you must follow our code of conduct:
• Dogs must wear an assistance dog harness (an organisation-specific branded dog jacket or lead slip) and a short lead. Dogs must be kept under close control by a responsible handler at all times. You must have everything you need for your dog, including water, with you. You must clean up after your dog. All assistance dog owners must be present with the dog at the time of visit. The dog is not permitted to roam freely at Manorafon.
• Dogs are not permitted in the following areas due to the health and wellbeing of our animals and health & safety regulations: Cwtch Corner, Indoor play spaces including Soft Play, Tiny Town, Role Play Village and the Digger Zone, Outdoor play spaces including Jumping Pillows, Clamber Castle and Adventure Patch play equipment
• At times, dogs may not be permitted within the large animal section of the farm park. This is for the health and wellbeing of our livestock when they are pregnant or have young livestock.

Assistance dogs must be fit and healthy when visiting the Farm, and not shown any signs of ill health – including diarrhoea and vomiting – in the last 24 hours. They must have been resident in the UK for the last 6 months and have received all annual vaccinations and anthelmintic treatments. Proof of vaccination may be requested.

You may be asked to meet with the Animal Manager on arrival for an on-site briefing to confirm acceptance of our full terms and conditions and any special considerations on the given date of your visit. Your assistance dog may be asked to undergo a brief health check to protect the wellbeing of our animals on-site.
 

Due to limited capacity and an allocated entry time on each ticket, arriving at the gate is not recommended. To avoid disappointment and inconvenience we recommend that you check availability and book your tickets online, tickets can be booked weeks in advance or up-to an hour before entry.

Online here. This is the simplest and quickest way of booking. If you have any problems, please contact us via email at farm-park@manorafon.co.uk.

The Greedy Goat snack hut offers a variety of hot food and snacks as well as hot and cold drinks. The Ice Cream Huts offers the award-winning Marshfield farm ice cream in a variety of delicious flavours.

We accept card payments at our till points but some additional activities, including our coin operated rides, only take cash.

Yes of course.

There are picnic areas and tables on the field trail. Picnic space on the farmyard is reserved for customers of the Greedy Goat.

No we don’t, the nearest free ATM is at Tesco in Abergele or, alternatively at the Post Office.