FAQs

Is there a car park?

Yes, you can park for free in our car park. There is a height restriction of 210cm.

How will I get any birthday presents from the party area to the car?

A wheelbarrow can be provided for each birthday party to transport pressies and supplies back to the car!

What should we wear?

We are a primarily outdoor attraction, please dress for the weather! Socks must be worn in our soft play area.

Can I pay for additional party guests?

Yes, please check the Optional Extras pricelist for more information. Additional adults can also purchase their own general admission tickets if you do not wish to pay for them on your party booking.

Can we bring our own entertainment / entertainers ? (dj, bouncy castle, characters, etc)

No, external operators or equipment are not permitted. Please talk to us about any special requests.

Can we bring our own birthday decorations?

Our party spaces are pre-decorated but you’re welcome to bring more!

Can I bring a cake?

Definitely! Although, we’ll provide all the other food so you don’t need to.

When will I need to finalise my Party Guest List?

This needs to be completed in your online account no later than 7 days before your party.

How do I confirm final numbers, additional guests, optional extras and any food allergies?

 After booking, login to your online account here to create and edit your guest list, customise your party with extras, and pay the remaining balance.

Do you cater for special dietary requirements/allergies?

We will do our best to cater to your needs! However, please make sure you inform us of any allergies or dietary requirements in advance.

Is food included?

Yes, food is included for each party child. We offer optional snacks and drink options for adults too – You can add these in ‘extras’ before check out. Or, after booking you will be able to add extras in your online account, up to 7 days prior to the party date.

How long do we have the Party Tent for?

Party Organisers will be able to gain access to their tent 30min prior to the booking, so 2.5h in total.

How long is a Party?

Expect your actual party to last 1.5 to 2 hours. Party guests and their accompanying 1 x parent/guardian can enjoy all day admission to the farm park too.

Do I pay for babies?

Babies attending a booked party (min 12 paying children) are free. There will be no food included for free babies.

What’s the recommended age range?

The farm park and Party Tent space is appropriate for anyone who loves animals and play! Play areas at the farm are suitable for children up to 12 years old.

How many children can attend a party?

A minimum of 12 children is required. We can accommodate large numbers, For bookings of over 40 children please contact us at farm-park@manorafon.co.uk.

How do I book and pay for a birthday party?

Birthday parties can be booked online here. A deposit payment is required upon booking and the balance will be adjusted according to your final guest list and any optional extras. Your balance is due 7 days before the party.

Do I need tickets?

Prebooking tickets is advised (especially for our events as these often sell out!). With our online ticket booking system you can save money on tickets and guarantee your entry.

I have made a booking and cannot attend. What should I do?

Simply get in touch with us as soon as possible, and we will do what we can to help. Unfortunately, we cannot issue any refunds for cancellations. We cannot guarantee that we can change the date or time of your visit, however we will make all reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit.

Do you offer a family ticket?

No, instead we operate a dynamic pricing plan that provides savings during off-peak times.

Can I drop my children off and pick them up later?

All children under 16 years of age must be accompanied by an adult (18 years +)

Is Manorafon Farm wheelchair accessible?

Accessibility at Manorafon Farm Park

Please note that pathways throughout Manorafon Farm Park are surfaced with loose gravel. While most visitors using mobility aids or pushchairs manage without issue, we understand it may present challenges for some.

Due to planning restrictions, we are unable to surface the pathways with tarmac or concrete. Additionally, please be aware that the dinosaur trails include sloped areas.

What if I am the carer of a disabled person?

Disabled or less able visitors pay the day rate suitable to who they are, but they are entitled to a registered carer to enter with them with a Carers ticket (50% off the full ticket price). You must be accompanying the person you care for to use a Carers ticket.

You will need to provide one of the following on the day of your visit:
1) Carers allowance letter dated within the last 12 months ALONG with photographic ID
2) A valid Care agency photographic ID
3) A valid Access Card for the person you are accompanying depicting the +1 personal support symbol

Not eligible form of proof:

  • DLA letter
  • PIP letter
  • Blue Badge
  • Anything else not listed in our accepted forms of proof

Are there places to wash our hands?

At Manorafon Farm we have got plenty of hand wash stations, each with warm water, antibacterial soap and hand towel. Around the farm you will find hand washing facilities available near each animal contact area, and plenty of basins by the toilets too. Please supervise the washing of your children’s hands immediately after leaving an animal contact area, before eating and drinking and after touching footwear. Please note that sanitising hand gels do not provide adequate protection alone. They are not a substitute for thorough hand washing but can be of value if used as an additional measure.

Is there anything I need to know if I am pregnant?

Pregnant women should avoid contact with newborn lambs and goat kids, and like all other visitors, ensure that they wash their hands frequently with warm water and antibacterial soap. If you have any queries, please ask a member of staff.