CORONAVIRUS – GUEST INFORMATION UPDATED (17/05/2021)
Subject to restrictions set by the Welsh Government.
Covid Safety Measures
Whilst being locked down, our booking software and processes have been updated. We now collect payment prior to arrival to help minimise contact. We now also collect all relevent track & trace information at the time of booking.
We have created a new covered outdoor check in area and implemented social distancing markers. Please wear a face covering when checking in and visiting reception.
Our toilet and shower facilities are now open. Although we are implementing enhanced cleaning procedures it is still advisable to use your own facilities if possible.
Hand sanitiser stations are installed by all communal touch points for your use. These touch points are also sanitised throughout the day.
Please note: Facilities may be closed between 11am – 1pm for cleaning.
As always please respect everyone and maintain social distance. If you have children, please ensure they are also observing social distancing restrictions to the best of their ability and are playing within eyesight away from other pitches.
When using the facilities please me mindful of other guests and masks should be worn at all times with the exception of brushing your teeth, showering and washing your face! Children should not use the facilities unaccompanied.
If you require assistance, please visit our reception and adhere to the social distancing markers. If reception is unmanned and within our operational hours of 9am–7pm, please use the doorbell on the reception doors and someone will be with you shortly.
As we are required by Welsh Government to gather information about people staying with us, during the pandemic it is not advisable to have visitors to your pitch. We would respectfully ask that you meet friends and family off site.