Do I need tickets?
Yes, for the best customer experience we operate allocated admission times. Save money on tickets and guarantee your entry by booking online.
I have made a booking and cannot attend. What should I do?
Simply get in touch with us as soon as possible, and we will do what we can to help. Unfortunately, we cannot issue any refunds for cancellations. We cannot guarantee that we can change the date or time of your visit, however we will make all reasonable efforts to do so as long as you contact us more than 48 hours before your scheduled visit.
Do you offer a family ticket?
No, instead we operate a dynamic pricing plan that provides savings during off-peak times.
Can I drop my children off and pick them up later?
All children under 16 years of age must be accompanied by an adult (18 years +)
Is Manorafon Farm wheelchair accessible?
Yes, most areas are accessible by wheelchair.
What if I am the carer of a disabled person?
Disabled or less able visitors pay the day rate suitable to who they are, but they are entitled to a registered carer to enter with them free of charge. Registered carers must show proof of ID from their local council’s carers centre or a Carer’s Allowance letter.
Are there places to wash our hands?
At Manorafon Farm we have got plenty of hand wash stations, each with warm water, antibacterial soap and hand towel. Around the farm you will find hand washing facilities available near each animal contact area, and plenty of basins by the toilets too. Please supervise the washing of your children’s hands immediately after leaving an animal contact area, before eating and drinking and after touching footwear. Please note that sanitising hand gels do not provide adequate protection alone. They are not a substitute for thorough hand washing but can be of value if used as an additional measure.
Is there anything I need to know if I am pregnant?
Pregnant women should avoid contact with newborn lambs and goat kids, and like all other visitors, ensure that they wash their hands frequently with warm water and antibacterial soap. If you have any queries, please ask a member of staff.
What is your smoking policy?
Smoking is not permitted on site.
Do you have First Aiders?
We always have qualified first aiders on site. Please notify a member of staff if you require any assistance.
Are dogs allowed into the farm?
Unfortunately, we cannot allow dogs into the farm park. Please do not leave dogs in your car under any circumstances.
Can I pay at the gate?
Due to limited capacity and an allocated entry time on each ticket, arriving at the gate is not recommended. To avoid disappointment and inconvenience we recommend that you check availability and book your tickets online, tickets can be booked weeks in advance or up-to an hour before entry.
How do I book tickets?
Online here. This is the simplest and quickest way of booking. If you have any problems, please contact us on 01745 833237.
Where can we eat?
The Greedy Goat snack hut offers a variety of hot food and snacks as well as hot and cold drinks. The Cool Kids ice cream hut offers the award-winning Marshfield farm ice cream in a variety of delicious flavours.
Do you accept card payments onsite?
We accept card payments at our till points but some additional activities, including our coin operated rides, only take cash.
Can I stay onsite?
Yes, you can. We have a campsite situated next to the farm park. You can make a booking through the website www.manorafon.co.uk
If I am staying on the campsite does that include free admission to the farm park?
No. All tickets need to be purchased through the website.
Can I bring a picnic?
Yes of course.
There are picnic areas and tables on the field trail. Picnic space on the farmyard is reserved for customers of the Greedy Goat.
Do you have an ATM?
No we don’t, the nearest free ATM is at Tesco in Abergele or, alternatively at the Post Office.